Create an Account

Please enter your details to create an account. You will need to make sure that you enter your details as they appear on the letter or email that we sent you about the Scheme. If you do not ensure they match exactly it will prevent you from creating an account.

If you have previously entered your details with us at the registration stage, you will still need to create an account in the Claims Portal. Please enter your details, as directed, on the right hand side of this page and then click the ‘Create Account’ button to create your account.

If you are unable to find your Scheme ID or you have problems with creating an account, please contact our Customer Support team by calling 0800 056 8936 or by email at